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Unsure about using an electric scooter or wheelchair or what to buy? Maybe our FAQ's below can answer your questions or use our 'Contact' page to ask us.

Am I eligible to pay no VAT?

If you are disabled or have a mobility need, you would normally be exempt from paying any VAT. You can follow the link below to the Governments website to find out more.

What is the difference between 'road' and 'pavement' scooters or wheelchairs and do I need a license?

You don't need a license to drive a mobility scooter or powered wheelchair, but you may have to register it with DVLA if its to be used on the road.
Mobility scooters and powered wheelchairs come in 2 'class' categories:
  • 'Class 2' electric scooters or chairs - these can't be used on the road (except where there isn't a pavement) and have a maximum speed of 4mph. You do not have to register these.
  • 'Class 3' electric scooters and chairs these can be used on the road, and have a maximum speed of 4mph off the road, and 8mph on the road. You need to register these with DVLA.
  • Read a  full article here about the difference between a scooter and power chair and help you chose.

Do I need Insurance?

It depends if its a road or pavement scooter. Although you don't legally need insurance for a mobility scooter or powered wheelchair, if your going onto a main road, it would be silly not to have insurance. Either way, once you leave your gate, you need insurance for not just others safety but your own and protection against the inevitable of being sued for thousands. Read more about scooter insurance here.

Is there a 'highway code' for using electric scooters and powered chairs on the road?

Yes - You can read it here

Do you have full Brochures, Specifications or User manuals for the scooters and chairs?

Yes. You can find them here

Can I get financial help towards purchasing Mobility Scooters and Chairs?

Yes, there is a list of organisations that can help you with grants here

How do I send you a review about or experience with something to do with mobility or disability?

We would love to hear about your experience and so would everyone else on this site - It could prove extremely helpful to others. Just send the information to us here and we will even get right back to you if you wish for anything further.

Can you help me choose what is right for my needs?

Of course we can. Simply use our 'Chat' box at the bottom left of your each page. Or if 'offline' contact us here and we will phone or email you back ASAP. This site is built and maintained by people with disability needs so we know the importance of the right equipment.
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